Privacy Policy
Introduction
Swana Motion ("we," "our," or "us") operates the Swana mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
Create an Account: Email address, username, first name, last name, and password
Sign in with Third-Party Services: If you use Apple Sign In or Google Sign In, we receive your name and email address from these services
Update Your Profile: Profile picture, club affiliation, and other optional profile information
Use the App: Recording preferences, match footage, and interactions with other users
Information Collected Automatically
When you use our App, we may automatically collect:
Device Information: Device type, operating system version, unique device identifiers
Usage Data: App features accessed, time spent in the App, and interaction patterns
Camera Access: We access your device's camera to scan QR codes for starting recordings. We do not record or store any video or audio from your personal device.
Push Notification Tokens: If you enable notifications, we collect tokens to send you relevant updates
Information from Third Parties
Authentication Providers: When you sign in with Apple or Google, we receive basic profile information as permitted by those services
Payment Processors: If you make in-app purchases, payment information is processed by Apple (App Store) or Google (Play Store). We do not store your payment card details.
How We Use Your Information
We use the information we collect to:
Provide and Maintain the App: Create and manage your account, enable core features like match recordings
Improve Our Services: Analyse usage patterns to enhance user experience and develop new features
Communicate with You: Send notifications about your recordings, account updates, and service announcements
Process Transactions: Handle subscription purchases and manage your access to premium features
Ensure Security: Detect and prevent fraud, abuse, and security incidents
Comply with Legal Obligations: Respond to legal requests and enforce our terms of service
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Your Consent
When you add friends as co-owners of recordings, they can access that shared content
When you explicitly authorise sharing with third parties
Service Providers
We use trusted third-party services to operate our App:
Firebase (Google): Authentication, database, cloud storage, and analytics
Expo: App development and update distribution
RevenueCat: Subscription and in-app purchase management
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Storage and Security
Where We Store Your Data
Your data is stored on secure servers provided by Google Firebase. Some data may be transferred to and stored in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.
How We Protect Your Data
We implement industry-standard security measures including:
Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Secure authentication practices
Regular security assessments
Data Retention
Account Data: Retained while your account is active and for a reasonable period afterwards for legal and business purposes
Match Recordings: Stored according to your subscription plan limits and preferences
Deleted Data: When you delete your account or content, we remove it from our active systems within 30 days. Some data may persist in backups for up to 90 days.
Your Rights Under UK Data Protection Law
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
Right of Access
You have the right to request a copy of the personal information we hold about you. This is commonly known as a "subject access request."
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data in certain circumstances.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to request that we transfer your data to another organisation, or directly to you, in certain circumstances.
Right to Object
You have the right to object to our processing of your personal data in certain circumstances.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us at help@swana.co.uk. We will respond to your request within one month.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Lawful Basis for Processing
We process your personal data on the following legal bases:
Contract: Processing is necessary for the performance of a contract with you (i.e., to provide our services)
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring security, provided these are not overridden by your rights
Consent: Where you have given explicit consent for specific processing activities
Legal Obligation: Processing is necessary to comply with a legal obligation
Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected personal information from a child under 13, we will delete it promptly.
International Data Transfers
Your data may be transferred to and processed in countries outside the UK. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:
Standard contractual clauses approved by the Information Commissioner's Office
Transfers to countries with adequacy decisions
By using the App, you acknowledge these transfers.
Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the new Privacy Policy in the App
Updating the "Last Updated" date at the top of this policy
Sending you a notification if the changes are significant
Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your data protection rights, please contact us at:
Swana Motion
Email: help@swana.co.uk
App Store Specific Disclosures
Apple App Store
In accordance with Apple's requirements:
We use Apple's Sign In with Apple for authentication
We use Apple's in-app purchase system for subscriptions
We do not share data with third parties for advertising purposes
Google Play Store
In accordance with Google's requirements:
We use Google Sign-In for authentication
We use Google Play's billing system for subscriptions
We comply with Google's User Data policy
Effective from: 23/11/2025 / Last updated at: 23/11/2025
This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.